**Please take the time to read the conditions governing the sale of stays and are valid at the time the order is placed. Booking a stay implies full acceptance of our terms and conditions.
The basic package includes a pitch for a tent, caravan or camper for 1 or 2 people, access to the sanitary facilities and the reception infrastructures.
The rental accommodations are equipped according to the inventory of the description. * - The campsites reserve the right to refuse access to the campsite to groups or families arriving with a number of participants greater than the capacity of the accommodation.
Camping de l’Ardèche offers the reservation fee on rentals and bare pitches if booked online. Reservations by phone will be charged 10€.
For reservations made, a deposit of 30% of the price of the reserved services must be paid. The balance will be requested upon arrival at the campsite. For rentals, the balance of the stay will be requested 30 days before the beginning of the stay.
The customer can ask for the modification of his stay in the campsite by written request to the campsite (mail or e-mail) according to the availability and possibilities. No postponement will be accepted for the following season. In the absence of modification, the Customer will have to carry out his stay in the initial conditions of reservation or cancel it according to the conditions of the cancellation insurance. * - Any request to increase the length of your stay will be carried out according to availability and according to the rates in force. * - Any request to reduce the length of your stay is considered as a partial cancellation and will be subject to the terms of cancellation and interruption of stay.
Any interrupted or shortened stay (late arrival, early departure) due to your fault will not be refunded.
In case of cancellation by the campsite, except in cases of force majeure, the stay will be fully refunded. This cancellation will not give rise to the payment of damages.
In case of cancellation of your reservation without subscription to the cancellation guarantee, all the sums paid will be retained and no refund will be made. If you have subscribed to a cancellation guarantee, the sums paid are covered by the guarantee according to the general conditions of cancellation.
It is the camper’s responsibility to make sure: the camper is responsible for the surveillance of his personal objects (bikes, etc.). The campground declines all responsibility for incidents that are the responsibility of the camper. All guests must comply with the rules and regulations. Each tenant is responsible for any disturbance or nuisance caused by persons staying with or visiting him/her.
Animals are accepted in the campsite (except dogs of the 1st and 2nd category) for a fee payable at the time of your reservation. When they are allowed, they must be kept on a leash at all times. They are not allowed in the sanitary facilities. Vaccination records for dogs and cats must be up to date.
You authorize the Camping de l’Ardèche, as well as any person that the Camping de l’Ardèche would like to substitute, to photograph you, record you or film you during your stay at the Camping de l’Ardèche and to exploit the said images, sounds, videos and recordings on all media. This authorization is valid for you as well as for the persons lodged with you. It has the sole purpose of ensuring the promotion and animation of the establishments and can in no way affect your reputation. This authorization is granted free of charge, for all countries and for a period of 5 years.
Any possible complaint concerning the non-conformity of the services compared to the contractual commitments can be announced by mail or e-mail to the manager. In case of dispute, only the courts of Aubenas are competent.
The information that you communicate to us at the time of your order will not be transmitted to any third party. This information will be considered as confidential. They will be used only by internal services, for the treatment of your order and to reinforce and personalize the communication and the offer of services reserved to the customers according to your centers of interests. In accordance with the French law of January 6, 1978, you have the right to access, rectify and oppose any personal data concerning you.